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As these are B2B (Business To Business) transactions, returns are generally not accepted. However, we may - at our discretion - accept returns for any reason. If you wish to return some items, please contact us to discuss.

Unsolicited returns will not be accepted and you'll have to arrange to have them collected from us at your own cost.

If items are delivered incorrectly due to an error on our part we will, of course, correct this promptly for you at our cost. We will refund the cost of returning packages up to the cost of RM Second Class or we will arrange collection on your behalf.

If you're a consumer you may prefer to shop at our retail site, www.athenacrafts.co.uk where we have a 30 day no quibble returns policy.

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